For Transformation, ERP & AI
Most AI and ERP programmes do not fail on technology.
They fail on the process base underneath.
If your transformation is drifting — or you are about to start one — it is usually worth an honest read before spending more.
Why programmes stall
Four things, in my experience, and they rarely involve the software:
- No coherent view of the whole. The tech team optimises for one thing, the business units optimise for another, and nobody owns the result.
- No disciplined learning. Pilots get called a success or a failure. Almost nothing gets learned. The next pilot repeats the same mistakes.
- Variation gets blamed, not read. Some sites adopt, others do not. Instead of asking why, the variation becomes ammunition.
- Psychology gets ignored. People are worried about their jobs, status, and control. If that is not addressed, resistance is rational — and quiet resistance is the hardest kind.
This is Deming's argument, restated. The research catching up now — McKinsey, MIT NANDA, BCG, Stanford — says the same thing: the companies that make AI and ERP work are the ones that fix the management system, not the ones with the best models.
How I help
- Honest diagnosis of where the programme actually is — not where the status report says it is
- Process-base fixes first, so whatever you deploy lands on something solid
- An execution spine that ties strategy, programme, and operations together
- Disciplined learning loops so each deployment teaches the organisation something
- Accountability — owners, decisions, and pace
Who this is for
CEOs, COOs, programme sponsors, CIOs, and PMO leads running — or about to run — AI, ERP, digital, or operating-model transformation.
What this tends to look like
Two to three weeks of diagnosis. A short, frank read on what is working, what is drifting, and what needs to change. Then optional hands-on support through the next phase. You keep ownership throughout.
Worked on transformation with
Dell · Eir · AIB · Logitech · IDA Ireland · Enterprise Ireland · Kepak · Creganna Medical
Worth a call if
- A transformation programme is absorbing more cost than it is returning
- An ERP go-live is scheduled and the process base is still being debated
- AI pilots are happening but nothing is compounding
- You are a new sponsor inheriting a programme and want a second read before you commit